Sales Policy, Contract, Terms of Use
Terms and Conditions of Sale for Online Courses: Online Course Contract.
Whoever sells online courses enters into a formal contract with the customer. As with all distance selling contracts, contracts for digital courses must provide certain mandatory information before the user completes the purchase, such as: the course topic, cost, and delivery method (online or in-person).
After-sales support is not provided, but the Hulton Institute can be contacted at info@hultoninstitute.com, which reserves the right to decide at its sole discretion whether or not to provide support.
Furthermore, it is important to note that all materials are protected by copyright and may not be transferred to third parties.
The Hulton Institute assumes no responsibility if the purchaser, after purchasing, does not find the course to their liking, interest, or professional.
Online payment methods for purchasing online courses are described in the purchasing section (during the payment process, the online payment method, whether by card or other payment methods such as Google Pay, Amazon Pay, Klarna, etc., is specified).
The service is paid for in advance.
The sale (at the time of purchase) requires implicit acceptance by the user. By checking the acceptance boxes and completing the purchase, the user confirms having read the following terms and conditions.
The terms and conditions are available in digital format and can be easily consulted in this section (Terms and Conditions of Sale).
The purchase process concludes with payment, which in most cases, but not always, is confirmed by an order confirmation email.
There is no right of withdrawal for online courses purchased on these websites:
www.hultoninstitute.com
www.courses.hultoninstitute.com
other sites or subdomains owned by Hulton
There is no right of withdrawal for any service/product purchased on the aforementioned sites.
In the specific case of digital courses, the right of withdrawal is lost when:
the user has been previously informed of the loss of this right (and therefore has been informed of the following conditions of sale on the website);
the user has given explicit consent to the immediate activation of the digital content (which occurred automatically with the purchase of the course, thus demonstrating their interest in purchasing the course and completing all the purchase steps).
What happens if a user withdraws and stops using a paid course or if the customer decides to interrupt the course before its conclusion?
Sometimes a customer may request to withdraw from a paid course that has already begun.
The terms and conditions of sale do not include a partial refund or termination policy with a refund of the amount paid.
All requests will be denied, as customers have been informed of this sales policy in advance.
Refunds will not be granted under any circumstances, even in specific cases where customers complain that the promised content differs from that actually provided, as the Hulton Institute is committed to providing services and courses to the best of its ability and accurately described in the pre-sale phase.
Video courses sold include, as specified in this sales policy, a minimum of 5 minutes of presentation and a minimum of 3 slides. Often, the length and number of slides may be longer.
Audio courses sold include, as specified in this sales policy, a minimum of 5 minutes of presentation and a minimum of 1 slide. Often, the length and number of slides may be longer.
No supplementary materials of any kind, nor documents or files for download, are provided.
Courses are available exclusively on the website www.hultoninstitute.com or www.courses.hultoninstitute.com or on subdomains belonging to the Hulton Institute.
There are no free demos or previews to allow customers to evaluate the courses in advance.
Content Protection and Copyright:
Access to purchased courses is strictly personal and may not be transferred or assigned.
Courses that include videos, slides, handouts, or other materials may not be copied, redistributed, or reused without permission. Unauthorized distribution of the materials is prohibited, and contractual penalties will apply to those who share them.
Unauthorised distribution of the material is prohibited and contractual penalties will be imposed on those who share the materials.
The courses are originally developed in English and are then automatically translated using digital software into the language you have selected. For this reason, some photographic, infographic, and explanatory slides retain the text in the original language and not in the selected language. For the same reason, the written texts inside the slides and the spoken voice-over (background voice-over) may contain orthographic, syntactic, lexical, or meaning translation errors.
Hulton courses are developed based on information found online. Therefore, while the Institute makes every effort to create in-depth courses, it assumes no responsibility for any errors or misinformation.
Certificate - Proof of Attendance
The Hulton Institute provides, as stated in this contract, a certificate of attendance for the courses. This certificate is generated digitally and automatically when the user completes all lessons in a course. Hulton is committed to its students' genuine learning, which is why the course lessons are integrated with anti-skip software that prevents them from skipping important steps.
The certificate is provided in digital format and can be downloaded from your personal area on the platform, specifically in the "Certificates" section. For information on how to print your certificate correctly, please visit the "About your certificate" section of the website.